Customer Returns/ Refunds Policy

On sporahub.com, vendors fulfill and ship their own inventory. They make provisions to have your return sent directly to them. It may take up to It can take up to 30 days for an item to reach the Vendor once you return it. Once the item is received by the Vendor, it takes about 4 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account. Sporahub.com does not accept returns.  View Return Policy of the vendor in the Return and Refunds Policy section on the vendor’s profile. Generally, vendors are encouraged  to respond to customer’s return requests within 48hrs. All vendors must:
  • Provide a return address with every purchase/shipment. However, they may or may not refund costs incurred from return shipment 
  • Offer you a full refund once upon verification of return
Not all  items are eligible for a pre-paid return. In this case, you will need to return the item at your own expense. We recommend you return the item(s) using a trackable method at the carrier of your choice However certain items that have been shipped to the customer cannot be returned. They include:
  • Gift cards
  • Perishable and grocery items
  • Live insects
  • Prepaid game cards
  • Some health and personal care products
  • Pet food and similar products
  • Hazardous materials
  • Open software and electronic products
  • Products missing their UPC/serial numbers
  • Downloadable software products
  • Digital subscriptions that have already been accessed

Applicable law
By using sporahub.com, you agree that applicable Canadian federal law and Alberta provincial law, without regard to principles of conflict of laws, will govern these terms and conditions, and all policies and any dispute of any sort that might arise between you and sporahub.com.

Main Menu