Privacy & Cookie Policy

We deeply appreciate the provision of your personal and business information. As such, we are committed to handling this information carefully and responsibly.
This privacy policy outlines how Sporahub Innovates and its affiliates (collectively known as sporahub.com) collects, uses, protects and shares this information through our online and physical stores, websites, products, services and applications.

Information Collection: Typically, we only collect information you made available to us while using sporahub.com but you can choose what type of information to provide. However, you might not be able to take full advantage of our services if you choose not to provide certain information. Like many other websites, our website uses cookies, website forms and other unique identifiers to automatically collect and store information on how your device(s) or web browser accesses sporahub.com.  It is also possible for us to receive your information from other sources including third party service providers in the process of continually improving our service delivery.

Use of Information: This includes:
  • Order fulfillment: we use your personal information to receive and process your orders, deliver your orders, process payments and communicate with you about your orders, promotions, and other products and services
  • Service delivery improvement: we use your personal information to troubleshoot and improve our services, conduct performance analysis and fix issues
  • Personal communication: we use your personal information like email address or phone number to provide you with important updates in relation to our services
  • Fraud prevention: we use personal information to detect and prevent frauds or credit risks by verifying your identity and/or usage in real time. This also fulfills legal compliance.
Data Sharing: Being an online multi-vendor marketplace, sporahub.com provides a platform for third parties to advertise and sell their products and services. As such, we make your information available to these third parties so they can complete transactions with you. These third parties include service providers that complete functions for us including payment gateway and delivery service providers. Please note that these third parties are subject to and comply with this Privacy Policy.  We are also obligated to share your information with government authorities in compliance with applicable laws, enforcement agreements to protect the rights and safety of sporahub.com and its users.   Your personal information might be considered as transferred business assets should we buy or sell other businesses as sporahub.com continues to expand.

Cookies and Tracking: We use cookies and other tracking technologies to recognize your browser and/or device(s). This information helps us to provide, improve and optimize our services. Please review our Cookie Policy

User Rights:  You reserve the right to access all your personal and financial information including profile information (e.g. name, email address, physical address), payment information, view/purchase history etc.

Security Measures: We have partnered with third party service providers who are globally ranked among the best in their respective industries to protect your personal and financial information. In addition, our security protocol conducts identity and business verification before we release information and/or onboard you on sporahub.com. We also strongly recommend the use of a strong unique password to register and access your accounts. Also, we recommend signing out of each login session once you are done. Should you choose to use sporahub.com, your usage history and any dispute over privacy is subject to this Notice and our Terms and Conditions, including limitations on damages, resolution of disputes, and application of the law of the province of Alberta.  If you have any concern about privacy at sporahub.com, please contact us with a thorough description and we will try to resolve it. Our business is evolving constantly so our Privacy Notice will change also. You should check our websites frequently to see recent changes.

Cookie Policy: Sporahub.com uses cookies and other tracking technology to:
  • Recognize you through your device(s) or web browser 
  • Track your browsing history including your purchase, shopping cart, recently viewed and/or preferences
  • Generate analytics 
  • Provide you with customized products and services
  • Inform improvement of products and services
  • Improve security and to prevent fraudulent activities by flagging new/unrecognized web browsers or devices.
Approved third parties including payment gateways, logistics, social media and advertising networks may also set cookies that might interact with your usage of sporahub.com. Users are welcome to modify their cookie usage settings through the Consent Pop Up.  Please refer to our Privacy Notice for more information.

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